ROWE is not a management delegation program. Instead, it is pure management innovation. Each person in the organization is 100% accountable and 100% autonomous. This means that each employee is crystal clear about what their measurable results are, and managers manage the work, not the people. Performance conversations are ongoing, and teams are highly collaborative, focused on one thing: the customer (agreed upon ultimate outcome). Bottom line? No results, no job. Managers become Results Coaches, and evolve into highly motivated individuals who create a culture of competence, not complacency, treating everyone as adults.
A Results Only Work Environment (ROWE) is a human resource management strategy co-created by Jody Thompson and Cali Ressler